the challenge
iGO4, one of the UK's leading personal lines intermediary and outsource specialists, was looking for an IT partner that would give it competitive edge in pitching for affinity business and enable it to administer its own brand insurance in-house on a powerful and scalable solution.

With customer service paramount to iGO4, the company sought technology that could deliver the ultimate consumer experience through integration of telematics based insurance and an online self-service portal.
the challenge
iGO4, one of the UK's leading personal lines intermediary and outsource specialists, was looking for an IT partner that would give it competitive edge in pitching for affinity business and enable it to administer its own brand insurance in-house on a powerful and scalable solution.

With customer service paramount to iGO4, the company sought technology that could deliver the ultimate consumer experience through integration of telematics based insurance and an online self-service portal.
key requirements
  • Desire to administer its own brand insurance in-house on a powerful and scalable IT solution
  • Ability to manage multiple brands across a single database
  • Flexibility to customise websites to suit brand requirements
  • Commitment to delivering outstanding customer service
  • Ambition for rapid growth
key requirements
  • Desire to administer its own brand insurance in-house on a powerful and scalable IT solution
  • Ability to manage multiple brands across a single database
  • Flexibility to customise websites to suit brand requirements
  • Commitment to delivering outstanding customer service
  • Ambition for rapid growth
the solution
CDL Strata gave iGO4 a powerful online presence and the means to compete effectively on aggregators.

Backed by CDL as a software partner, iGO4 was able to strengthen its affinities proposition and grow through Strata's scalable platform, expanding its use of the solution to administer other brands that it has acquired. Strata also allowed iGO4 to launch and administer its own telematics product, WiseDriving.
the solution
CDL Strata gave iGO4 a powerful online presence and the means to compete effectively on aggregators.

Backed by CDL as a software partner, iGO4 was able to strengthen its affinities proposition and grow through Strata's scalable platform, expanding its use of the solution to administer other brands that it has acquired. Strata also allowed iGO4 to launch and administer its own telematics product, WiseDriving.
the benefits
  • Customisation for bespoke, multi-brand products
  • Efficient operation, with extensive take-up of online customer self-service portal
  • Full integration of web, contact centre, mobile and aggregator channels on one solution
  • Smooth migration of 100,000 policies from over 20 brands from a legacy system to Strata
  • WiseDriving is now a telematics market leader
the benefits
  • Customisation for bespoke, multi-brand products
  • Efficient operation, with extensive take-up of online customer self-service portal
  • Full integration of web, contact centre, mobile and aggregator channels on one solution
  • Smooth migration of 100,000 policies from over 20 brands from a legacy system to Strata
  • WiseDriving is now a telematics market leader