InsurTechX is an InsurTech initiative from CDL focused on simplifying insurance products and transactions for the millennial generation. The initiative applies technologies such as machine learning, AI and big data to chat and voice interfaces, transforming the insurance shopping experience to meet the expectations of today's digital consumer.

Moving away from traditional distribution channels to voice, chat and vision interfaces means consumers can now access their insurance from any device at any time. InsurTechX developments can be integrated with practically any platform, including smartphones, home assistants, wearable devices and social media channels.

Jay is a chatbot that enables customers to generate car and home insurance quotes through a more natural, conversation styled interface, rather than trawling through lengthy quotation forms. It combines artificial intelligence, big data and machine learning technology such as image recognition to revolutionise how consumers interact with insurance.

CDL has created a pioneering integration of its Strata retail insurance solution with home assistants, enabling customers to access and amend their policy details by conversing with Amazon's Alexa.

InsurTechX's lifestyle portfolio gathers multiple personal lines, such as home, gadget, travel, pet, life and health insurance in one mobile app, enabling consumers to manage all of their insurance needs through one portal. Built on a monthly subscription model, products and payments can flexed up or down as the consumer's insurance requirements change.