Hummingbird is a proven, high speed data intelligence solution, able to aggregate, search and analyse millions of records at sub-second speed, creating a range of applications and making it a powerful solution for organisations dealing with high volume transactions and looking to tackle fraud before it happens.

It uses ultra-fast, open source Elasticsearch technology to:

• Ingest data from a range of sources
• Undertake complex search and matching routines
• Connect disparate records to determine single, real-world entities
• Provide a holistic view of all customer transactions

This ability to gain a complete customer view is vital in high-volume transaction processing environments, where sub-second responses are pre-requisite.

Hummingbird is delivered using AWS services as software as a service (SaaS) to ensure resilience and scalability when storing and processing big data. It uses APIs and interfaces available either over the web, or configurable over AWS Privatelink, a highly available, scalable technology that allows CDL to privately connect a customer's AWS Virtual Private Cloud (VPC) to Hummingbird's VPC endpoint services, ensuring the ultimate security and privacy of customer data.

"Hummingbird has reduced our exposure to fraud and ghost broking, while helping us to better understand our business and our customers. The results speak for themselves. In our first year of using Hummingbird, we saw a 10% reduction in post-sale cancellation of policies; significant operational savings from upfront automated checks and improved customer profiling; and a dramatic decline in other costs factors, such as bad debt."

Matt Munro, CEO, iGO4 Insurance

• Highly Commended in the 'Fight Against Fraud' category at the UK Customer Service Excellence Awards 2022
• Best Use of Data in the UK Business Tech Awards 2019
• Best Use of Data in the Prolific North Tech Awards 2019
• Highly Commended in the 'Combatting Fraud - Collaboration of the Year' category at the Insurance Post Claims and Fraud Awards 2020
• Silver Award in Insurance Times Awards 2020 for Excellence in Technology

• Bedford Declining toxic risks at point of quote to reduce cancellation rates and drive better quality business
• Freedom Brokers Tackling online quote manipulation to achieve dramatic reductions in cost-to- service and cancellation rates

To find out more about Hummingbird, watch this AWS Tech Talk

• Overview
• Strata
• Hummingbird
• Proteus
• Kingfisher
• Vehicle Information Services
• Policy Manager